Shipping Policy
At josuemckown, we are committed to ensuring your order reaches you quickly and efficiently. Please read our shipping policy carefully to understand how and when your items will be delivered.
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Destinations
Currently, we only ship within the United States. We do not offer international shipping at this time.
Estimated Delivery Time
After your order is processed, it will typically arrive within 5 to 7 business days. Delivery times may vary depending on the shipping location and time of year.
Shipping Fees
Our shipping rates are simple and customer-friendly:
Free Shipping
Shipping Methods
We work with reliable courier partners such as USPS, UPS, and FedEx, ensuring fast and trackable delivery. A tracking number will be provided via email once your order is shipped.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses due to incorrect or incomplete addresses. If you notice a mistake, contact us immediately at [email protected] or call +1 (323) 900-8080.
Delivery Delays
While we strive to deliver on time, external factors such as severe weather, holidays, or carrier delays may affect delivery times. We appreciate your patience in such cases.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We’ll work with our shipping partners to resolve the issue as quickly as possible.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive an email notification with a tracking number. You can track the delivery status on the courier’s website.
Customer Support
For any shipping-related questions, feel free to contact our customer service team:
Email: [email protected]
Phone: +1 (323) 900-8080
Address: 189 The Grove Dr, Los Angeles, CA 90036, USA
Thank you for shopping with josuemckown!